CONDITIONS OF CANCELLATION and/or MODIFICATION OF RESERVATIONS

SUMMER 2021

If you are keen on Andorra, now is the time to book!


Because Els Llacs Mountain Apartments is committed to refunding your reservation amount in the following cases:

  • Closing of the borders of the town, city,  country of the client and/or Andorra. If this closure happens during your stay and you decide to leave, the nights and services not consumed will be refunded.
  • If quarantine or confinement is imposed in the town, city, country of the client and/or Andorra. If this closure takes place during your stay and you decides to leave, the nights and services not consumed will be refunded.
  • Closure of the apartments. If this closure occurs during your stay, the non-consumed nights will be refunded.
  • Closure of the ski resorts in Andorra. If this closure happens during your stay and you decide to leave, the unconsumed nights and services will be refunded.
  • Hospitalization by Covid-19 of any of the members of the reservation.
  • Medical leave by Covid-19 of any of the members of the reservation.
  • Confinement of any of the members of the reservation.

Book with complete confidence and start preparing to enjoy skiing in Andorra.

In all other cases, not directly linked to the pandemic, we have also relaxed our cancellation conditions:

 

Conditions applicable per day on arrival

  • Up to 2 days prior to arrival : free of charge
  • 1 day prior to arrival: 50% of the reservation will be charged
  • The arrival day and No Show: 100% of the reservation will be charged
CONDITIONS OF CANCELLATION and/or MODIFICATION OF RESERVATIONS

WINTER 2021-2022

Applicable conditions per day on arrival

  • Up to 20 days before arrival: free of charge.
  • From 19 to 10 days prior to arrival: 50% of the reservation will be charged
  • 9 days prior to arrival and No Show: 100% of the reservation will be charged

 

Applicable conditions per day on arrival

  • Up to 14 days prior to arrival: free of charge
  • From 13 to 7 days prior to arrival: 50% of the reservation will be charge.
  • 6 days prior to arrival and No Show: 100% of the reservation will be charged

Applicable conditions per day on arrival

  • Up to 7 days prior to arrival: free of charge
  • From 6 to 4 days prior to arrival: 50% of the reservation will be charged
Contact us

Ctra. General km 22
Bordes d’Envalira, Soldeu | Andorra

information and reservations

+(376) 752 752

+(376) 607 162

4.5/5
With the guarantee of group
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